1. Introduction

The Spring and River Rejuvenation Authority (SARRA), Government of Uttarakhand, is committed to protecting the privacy of all visitors to this official government website. This Privacy Policy outlines the types of personal information collected, how it is used, stored, and protected in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and designation when voluntarily provided through forms or registration.
• Location Data: GPS coordinates and geographic information when submitted through the Bhagirath mobile application for spring mapping.
• Media: Photographs and images uploaded as part of spring/river documentation and DPR (Detailed Project Report) submissions.
• Technical Information: IP address, browser type, operating system, and access times for security and analytics purposes.

3. Purpose of Data Collection

The data collected is used solely for:

• Spring and river rejuvenation project planning and monitoring
• Processing Detailed Project Reports (DPRs) under government schemes
• Communication regarding government initiatives and programmes
• Improving website functionality and user experience
• Compliance with government audit and reporting requirements

4. Data Storage and Security

All data is stored on secure government-approved servers managed by ITDA (IT Development Agency), Government of Uttarakhand. We implement industry-standard security measures including:

• SSL/TLS encryption for all data in transit
• Encrypted database storage with access controls
• Regular security audits as per CERT-In guidelines
• Role-based access control for administrative functions

5. Third-Party Services

We use Cloudinary (a cloud-based media management service) for storing and delivering images and documents. Cloudinary's servers may be located outside India. By uploading content, you consent to the transfer of such data. Cloudinary's privacy policy governs the handling of data on their servers.

6. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for data processing

7. Cookies

This website uses essential cookies for authentication and session management. These are httpOnly secure cookies and cannot be accessed by client-side scripts. No tracking or advertising cookies are used.

8. Contact for Privacy Concerns

For any privacy-related queries or concerns, please contact:

9. Changes to This Policy

This privacy policy may be updated from time to time. Any changes will be posted on this page with an updated “Last updated” date.